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FAQ's
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Are there lockers available?There are lockers available outside the fieldhouse entrance doors. You must bring your own lock.
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What is your helmet policy?CSA approved helmets are mandatory for everyone under 18 at all times. If pucks are on the ice, helmets are mandatory for all ages.
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Do you have a pool or sauna?No, we have no pool or sauna.
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What is your cancellation policy?Private Bookings - our cancellation policy is 30 days in advance to your booking date. There is a $25.00 administration fee charged on all cancellations. Cancellations requested within the 30 days prior to your booking date will be given a credit on your account, valid for 1 year. Or you may change your date. Registered Programs (Camps, Skating Lessons, Soccer) – all sales are final and nonrefundable.
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Do you allow airhorns/noise makers?All mechanical noisemakers are prohibited in the building.
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Do you allow dogs/animals in your facility?We welcome licensed service animals in the facility. Pets are not permitted.
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Where is the lost and found?All items are kept behind the reception desk. Due to the large volume of lost and found items, unclaimed items will only be kept for 30 days, after which the items are donated to local groups.
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Do you offer skate sharpening?No, we do not offer skate sharpening.
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Do you allow strollers and walkers on the indoor track?Yes, if the wheels are clean, you may have your stroller or walker on the track.
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How can I get information about the pre school?The pre school is owned and operated by Active Tots.Please contact them at 780-882-9391 or visit www.activetots.ca
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What is the indoor track distance?Our indoor track is 240 meters long.
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Is pre-registration required for Stick & Puck or Shinny?No, both are drop-in programs that run on a first come, first serve basis. Please visit our ice schedule to see dates and times.
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Where is the county sportsplex fishing pond?The fishing pond is located East of the building behind the gazabo. For more information please visit: https://www.countygp.ab.ca/en/play-and-explore/crosslink-county-sportsplex.aspx
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How can I get a gym membership?The gym is owned and operated by Iron Nation Fitness.All memberships are sold directly through them. Please call 780-567-0236 (Clairmont location) or 780-539-4705 (main GP location).Or visit: www.ironnationfitness.com
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Do you offer skate and helmet rentals?No, you must provide your own skates and helmets.
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Do you have basketball, volleyball or pickleball courts?No, we do not have courts.We have two ice rinks and an indoor turf fieldhouse.
Still Have Questions?
Give us a call at 780-830-7407
or send us an email to info@cgpsportsplex.com
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